FAQ

Frequently Asked Questions (FAQs)

General Questions

Q: What type of sneakers do you take?

A: We take all types including running, athletic, gym, cross fit, kids, basketball, etc.

Q: What type of footwear do you NOT take?

A: We currently don't take dress shoes, boots, cleats, golf, football, high heels, sandals and other non sneaker type.

Q: What happens to my used sneakers?

A: Depending on the quality and wear, they all go through our grading process. https://sneaker-impact-shop.myshopify.com/pages/grading-sorting/#grading-sorting

Q: How do I setup, collect and ship boxes

https://cdn.shopify.com/videos/c/o/v/934ac3524f0245baaee2fb60f17ca4c7.mp4

Q: How do I create an account?

A: To create an account, click on the "Sign Up" button at the top right corner of the page and fill out the required information.

Billing and Payments

Currently, there is no charge, but this will be changing in the near future. We will let everyone know when this happens.

 

Contact Us

If you have any questions or need further assistance, please feel free to contact our support team:

  • Email: info@sneakerimpact.com